Accurate guidance for Steel Security Free and Steel Security Pro

Scan Failed

A failed scan means the latest attempt did not finish successfully. It does not necessarily mean that every prior result is gone.

Troubleshooting Free / Pro Updated August 9, 2026

What this means

Steel should show a failed state explicitly and avoid pretending the newest attempt completed cleanly.

Recommended action

Try the scan again first.

If failures repeat, review recent environment or plugin changes.

Check whether the site is under unusual filesystem restrictions, timing pressure, or plugin conflicts.

  • Run the scan again
  • Review debug-safe logs if your environment supports them
  • Check whether server-protection or other plugins are blocking expected reads

What Steel Security can do

Individual checks are designed to degrade to `Skipped` findings where possible so one weak probe does not collapse the whole run.

Continue reading